Organizational knowledge can be distinguished from knowledge in an educational setting at it as action-oriented, contextual and collective by nature. It is unique to each organization and difficult to replicate as no companies have followed the same path and history of learning experiences.
Knowledge can be categorized into two types: tacit knowledge and explicit knowledge.
- Tacit knowledge is dynamic. It is knowledge that is embedded in the experiences and expertise of individuals as well as the beliefs values and culture of the respective organization.
- Explicit knowledge is qualified in organization's resources such as documents, policies, artefacts and procedures. It is tangible and can be identified and measure more easily that tacit knowledge.
Although tacit knowledge is more difficult to capture, it is more valuable than explicit knowledge, as it contributes more heavily towards the intellectual capital. Tacit knowledge also requires trust and relationships in order to be shared effectively. An effective knowledge sharing strategy relies heavily on social components such as organizational culture and internal networks.